Service Incident Report
At Forever Limos, your satisfaction and safety are our top priorities. We are committed to delivering an exceptional chauffeured transportation experience. In the rare event that your service does not meet expectations, we encourage you to report the incident so we can address it promptly and ensure continuous improvement.
Our commitment to excellence begins with our highly trained chauffeurs, who uphold the highest standards of professionalism and courtesy. Through extensive training and continuous feedback, they ensure every ride is a flawless experience tailored to your needs.
Why Submit a Service Incident Report?
Your feedback is invaluable in helping us maintain and enhance our industry-leading standards. Whether it’s related to vehicle performance, chauffeur behavior, reservation issues, or any other concern, your input allows us to take corrective actions and prevent similar incidents in the future.
Pictures from our users
How We Handle Your Report
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1
Acknowledgment
Upon submission, you will receive confirmation that your report has been received.
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2
Review
Our Quality Assurance (QA) team will thoroughly investigate the incident based on the details provided.
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3
Resolution
We will take necessary corrective measures, which may include additional training for chauffeurs, service adjustments, or other appropriate actions.
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4
Follow-Up:
You will be informed of the outcome and any steps taken to address the issue.
Our Commitment to Improvement
At Forever Limos, we view every incident as an opportunity to learn and improve. We are dedicated to ensuring that your next experience exceeds expectations and reflects the luxury, safety, and professionalism that define our brand.
For immediate assistance, please contact our customer support team at [support email or phone number]. Thank you for helping us serve you better!